Where IT Security and Physical Security Converge

Securing the Hills

Software video enables Beverly Hills to expand smart-city surveillance project

The city of Beverly Hills, Calif., is expanding its video surveillance project, and former mayor Jimmy Delshad wanted an IP video surveillance system as a part of the smart-city initiative. Coming from a technical background, Delshad saw the opportunity in IP video to help the city be the cleanest, safest and most sustainable city it can be.

Beverly Hills has a centralized IT department headed up by David Schirmer, chief information officer, and Mark Hobson, assistant CIO. Beverly Hills has integrated Milestone with other departments of the city, such as fire, police, parks and recreation, and public works.

“The software has been great because we can manage it centrally and view it remotely,” Hobson said. “This has really helped the efficiency of the entire city.”

The Open Platform
The challenge was to find a system that was reliable, flexible and scalable and would allow city officials to choose the best hardware for their needs.


“We wanted an all-IP-based surveillance system that would support the best cameras on the market,” Schirmer said.

Milestone’s XProtect Enterprise is supporting high-end megapixel cameras from IQinVision. Hobson explained that they wanted the best quality image available in the market.

“Beverly Hills only has about 35,000 residents but on any given day, we probably have around 300,000 people coming in,” Hobson said.

This is no surprise for the most famous zip code in the country.

With landmarks such as Santa Monica and Rodeo Drive, the surveillance must be reliable. It is no secret that Beverly Hills is home to many high-profile residents and events, such as the Golden Globes, which is held at the Beverly Hilton.

Currently, the city has 45 cameras installed. The California Retention Law requires that archived footage be stored at least 12 months. The city has worked with Milestone integration partner Mainline Information Systems to build the project in phases.

Winning the Business
Timothy Conwell at Mainline Information Systems secured the project with Milestone as the business partner.

“Milestone was chosen for the Beverly Hills project after lots of consideration by the client and our Mainline consulting team,” Conwell said. “Part of the research included industry tradeshows and advice from camera product partners that we work with directly. Milestone was chosen based on integration flexibility, pricing structure and ease of use.“

The flexibility of scaling was most helpful as the system grows from a proof-of-concept design with a single server and a few cameras, to what will eventually be hundreds of cameras placed over the entire 6-square-mile area of Beverly Hills. The ability to scale to a multi-server distributed design and bring additional functions online over time has been a big plus. For example, the city has the ability to mix and match camera technology for the camera location and environment they cover.

The city has been very pleased with the feature-rich user interface and the ability to quickly learn the system. City officials have implemented a “train the trainer” approach throughout the project process, which has been very successful.

Since Mainline is a Milestone certified integration partner, they have been able to work directly with their technical support staff in some very advanced technology integration strategies, which include enterprise-level archive storage management by IBM, high-speed fixed-broadband wireless, and MAN deployment techniques.

Enabling the City
Soon, the city realized they could also use Milestone XProtect to monitor the progress of building projects and to ensure safety.

“There is a car house that is being built right now, and we use Milestone to monitor the progress and to make sure the crew is wearing hard hats,” Schirmer said.

The fire station requested a camera to be placed on top of one of Beverly Hills’ towers so they could see and manage situations by remotely accessing the footage.

In the third phase of the installation, they will work more on the back-end archiving features and add up to 80 more cameras.

Hobson said he hopes to see more than 250 cameras installed when the project is complete. The city also is planning to integrate the software into the city school system and existing businesses.

Hobson also said officials from the Department of Homeland Security have seen the critical infrastructure as a part of the Urban Area Security Initiative and absolutely love it. DHS wants to use Beverly Hills as a test bed for larger cities because of its unique big-city characteristics.

The city of Beverly Hills already has existing technology in police squad cars that they want to integrate to the Milestone solution. The goal is to have complete security running over one network throughout the city.

The Advantages
City officials wanted a system that had adequate out-of-the-box features but could integrate the latest features, such as analytics.

“We wanted a reliable system that was flexible enough to integrate other features and have a low overhead in the future,” Schirmer said. “Milestone provided all that, and since it integrated so seamlessly to our system, we did not have to hire a new person to understand it.”


This article originally appeared in the August 2010 issue of Network-Centric Security.

About the Author

Courtney Pedersen is the public relations manager at Milestone Systems.

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