Where IT Security and Physical Security Converge

Reliability Included

Much has been said, written and debated regarding why IP video surveillance systems are not more rapidly overtaking analog video surveillance systems in marketshare. One of the top reasons is the actual versus the perceived reliability of IP video surveillance systems.

Reliability can be defined as the ability of an IP video surveillance system to consistently deliver, record and present smooth, high-quality video. Too often, a side-by-side comparison of IP and analog surveillance systems reveals a noticeable difference, which is inhibiting a more rapid migration to IP video surveillance systems.

IP video surveillance system manufacturers, who have banked their business’ success on IP video, have finally realized that reliability is an important issue. Instead of spending all of their research and development budgets on churning out ground-breaking technology to leapfrog their competition, they seem to be focusing more on making their existing products more reliable.


History as a Teacher
For decades, various network, communications and industrial systems have been migrating from legacy technologies to digital systems that use IP as a transport protocol.

Back in the mid 1990s, analog phone systems were being replaced with VoIP systems. The adoption rate of VoIP started slowly, and the reliability of the systems was not as robust as legacy phone switches. Today, the reliability of VoIP is so high that analog phone systems and VoIP systems are indistinguishable.

An example more closely related to video surveillance systems is the introduction of IPTV systems in which broadcast television signals are digitally transmitted over IP networks. For example, AT&T’s U-verse service delivers broadcast television exclusively via IP networks to homes. If the service was not reliable, users would switch back to their cable or satellite provider—but that is not the case.

Where are We Now?
Adoption rates of IP video surveillance systems are climbing, but the technology has not taken the industry by storm. IP video surveillance systems provide many advanced features over comparable analog systems, so why is the adoption rate still so low?

Analog video surveillance systems are generally considered very reliable. In order to increase the adoption rate of IP video surveillance systems, manufacturers need to demonstrate that IP systems have the reliability that is required.

It is important to look at what makes IP video surveillance systems unreliable today. Among the chief complaints are image quality, unpredictable network performance and choppy presentation for both live video and playback.

To address image quality, IP camera manufacturers are rapidly introducing IP video surveillance cameras based on HDTV standard formats. A 1080p HDTV camera is a 2 megapixel camera.

Today, 5 megapixel and higher cameras are readily available on the market at relatively low costs. But despite the major pixel advantage, HDTV cameras are storming the market. There are many factors that affect image quality, but IP camera manufacturers are leveraging the market’s perception that HDTV equals excellent quality, every time. Purchasers of HDTV IP cameras expect IP HDTV video surveillance cameras to perform reliably and consistently.

Connecting it All Together, Reliably
A robust infrastructure with components certified to handle the rigors of streaming IP video is essential to the reliable delivery of IP surveillance video. Critical components in an infrastructure that can impede performance of IP video include patch cords, horizontal and backbone cabling, network jacks, patch panels, network switches, routers, and power delivery and backup components.

Building a network infrastructure to support the high-bandwidth requirements of IP video will ensure that all of the highquality HDTV video frames are reliably delivered across the network to the recording and viewing devices. Purchasers of IP video surveillance systems should select infrastructure components and installers that meet the demands of IP video today and will provide an infrastructure that allows for cost-effective expansion of the system in the future.

The root cause of unreliable, choppy recorded and playback video can be traced back to the video management system server and storage equipment. PC servers suffer from bottlenecks that restrict the flow of video streams delivered by high-quality, highframe- rate IP cameras and a reliable IP network infrastructure.

Server and storage systems are made up of many different components working together. The requirements of IP video are very rigorous, but they are achievable. It is important to select servers and storage systems proven to reliably process, record and present all of the video frames that are delivered.

Manufacturers are responding with server designs specifically optimized for the reliable capture, storage and playback of video. These offerings are designed to address the unreliability of PCs; they use enterprise-grade components and storage controllers that eliminate potential bottlenecks. Server and storage systems are available today that reliably process and store and smoothly play back IP video.

Message Received
Manufacturers of IP cameras, IP network infrastructure, and server and storage systems are responding to customer demands for reliability and developing components from which a completely reliable IP video surveillance system can be built.

Technology advancements in IP video surveillance that will greatly increase market adoption may not be the release of a cost-effective 50 or 100 megapixel camera, but the development of systems that truly deliver reliable IP surveillance video.


This article originally appeared in the August 2010 issue of Network-Centric Security.

About the Author

Tim Holloway is vice president of security marketing for Communications Supply Corp., a subsidiary of WESCO International Inc.

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