Where IT Security and Physical Security Converge

Let the Games Begin

I’ve been waiting for the IP revolution to take shape as much as I’ve been looking forward to getting snow in Dallas. When it snows in North Texas, the city comes to a standstill, and the story monopolizes the evening news. I experienced the same kind of excitement and flurry of activity at the Milestone Integrated Platform Symposium.

After attending the MIPS in Hollywood, Calif., in February, I can heartily report that IP integration is well under way. Known as the open-platform company, Milestone has been preaching this message for years.

Martin Gren, the founder of Axis Communication, offered a commentary that brought the thinking full circle and into the spotlight.

“Beginning in 2001, the shift to digital began; this is when analog started falling off,” Gren said. “Axis continues to spend 15 percent of its revenue on research and development. We’ve experienced growth and continue to see network growth by as much as 40 percent per year. In 2009, we saw IP grow at a rate of 15 percent while analog fell by 15 percent.”


Technology has been a key contributing factor to the growth and sustainability of Axis Communications. Ever since the company adopted H.264 video compression, it has become known as a pioneer in the field of video compression. According to Gren, bandwidth issues no longer plague the security industry, which has helped Axis in recent years. Other factors that led to the company’s growth include the new thermal imaging camera offerings and its commitment to green technology.

Gren said the functionality of IP cameras will continue to increase. We’re already seeing that on the technology side with analytics being installed on the camera or at the edge and with storage devices being placed in the camera.

Technology also means standards, a topic that is quickly becoming part of the IP revolution. Lars Thinggard, president and CEO of Milestone, opened the symposium by stating the company welcomes standards and is playing a key role in establishing well-defined protocols in the IP security networking world. After a tough economic year, Thinggard also projected that the IP industry as a whole could grow as much as 40 to 50 percent.

“Milestone has added 5,000 channel partners over the past five years,” Thinggard said. “These people come from the analog world; they are from Russia, Brazil, China and India. The IP network has a strong background.”

Thinggard laid out a business plan that included several vertical markets that will receive Milestone attention by 2014: commercial security, transportation security and retail security. Milestone also will focus more on manufacturing security operations.

Part of the company’s approach will be to defend small business growth, help mid-sized companies achieve their growth goals and continue its investment in protecting large business assets.

Thinggard also said that the video analytics movement is here to stay, and the technology will likely be at the edge of security solutions.

Vertical markets are making the difference in the IP networking world. During the Milestone event, two case studies were shared with attendees. Barbara O’Conner, director of public safety and chief of police at the University of Illinois, detailed how the university is charging forward with IP cameras and support technology.

“University administrators have no concept of security and what should be done,” O’Conner said. “It’s my job as chief of police to educate and inform the chancellors and others about security systems. It’s critical to bring campus IT on board as part of the team.”

In the transportation vertical, Steve Miller, an intelligent traffic system project manager for the Harris County, Texas, Toll Road Authority, said his team is replacing analog cameras with IP video and adding bandwidth to the network at each toll plaza. IP cameras also are being added in the toll booths to monitor the flow of money.

I was surprised to learn that the conversion to IP is happening much differently than I had originally thought. And I’m not the only one who feels that way.

“In 2003, we thought the IP conversion would go one way, but the way this conversion is happening is completely different than the way any of us predicted,” said Geoff Anderson, marketing and brand manager of the physical security division of JVC Professional Products Co. “It’s happening on its own. Originally, we calculated the analog versus digital conversion would happen based on cameras, not on people getting access through the Internet to video surveillance. We didn’t realize the DVR would be a major player in the convergence process.”

The IT/IP-savvy employees are making all the difference in the true convergence and through distribution channels. Distributors of security products are seeing the revolution get underway and are gearing up to meet its challenges and needs.

“We think IP is a major opportunity for us this year,” said James Rothstein, senior vice president of Tri-Ed Distribution. “We have a three-legged approach, which is a tenor of excellence in Dallas, where we have IP specialists and a lab set up with all the key solutions. We have a national training initiative to train 1,000 dealers across North America. And, finally, we have IP champions in each of our branches to help dealers and guide them to our IP solutions to get deeper solutions laid out for them.”

Distribution will play a key role in getting the IP message out, but moving products and solutions to the end user will be a different story. In the future, a distributor will need more people in place who have expertise about IP solutions. Clearly, the big difference in IP from a distribution point of view is solutions, not boxes on the shelf. From the distribution side of things, it’s people with the expertise that round out the solution. Rothstein said that’s why Tri-Ed’s approach is “to redefine IP and the infinite possibilities.”

The economy also plays a key role, even in the security market, where growth continues at a slower-than-expected pace.

“The strength behind the economy in our industry right now is IP because people want to invest in a forward trend,” said Steve Fisher, president and CEO of Open Options. “People are suffering from a budgetary standpoint, but what money is available is being invested in forward-trend technology, such as IP video and IP access control.”

Fisher said Open Options is already moving quickly in the IP market, educating potential customers to stay a step ahead of their expectations.

“We see strength in this market, and all of our growth last year was in IP-centric applications and solutions that we brought to the market,” he said. “Partnering with Milestone, we leverage our advantage in this sector with an excellent toolset. The product we put out there is a leading-edge product.”

Partnerships are the critical mass and synergy that leverage success in the IP video world. Alex Bratton, CEO of Lextech Labs, said convergence is assisted by unlocking video from the back room.

“Video has historically been stuck in the back room with an advanced IT or security user who has been able to find forensic data but is really focused on what happened yesterday,” Bratton said.

Unlocking that video allows the other 99 percent of the organization to view and understand their needs from a security or operational video perspective. This was not possible before the IP revolution, and moving that kind of data around securely was simply unheard of. The IT security side has become more sophisticated, which is critical. Locking the network down and making it more accessible to the right people has been the lynchpin of success on the network fabric. The right applications make all the difference.

At Milestone’s symposium, I learned how critical partnerships will continue to walk in stride with leading-edge technology. Yes, the technology is pretty incredible, including Milestone’s new release of XProtect Corporate 3.1. Its functionality as an investigation and independent playback tool significantly increases efficiency in security operations and investigations.

That’s what MIPS is all about: functionality, open access and user-friendly solutions.


This article originally appeared in the April 2010 issue of Network-Centric Security.

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